FAQ

What precautions are you taking to keep the gym clean and safe?

We encourage each member to use hand sanitizer (located right at the desk right when you walk in) before and after class. After each session/class the gym and all equipment pieces are sprayed and wiped down. Every night the gym is deep cleaned from top to bottom.

What should I bring to class?

Comfortable sneakers, workout friendly clothes, plenty of water and a positive attitude! If you are more comfortable bringing your own weights please feel free to do so.

Does The Reset have shower/locker rooms?

We do not however there are bathrooms located at the end of the corridor and you may use them to change into your gym attire.

Can I come to class without registering?

Classes are limited to 16 participants in order to ensure there is plenty of distance between members. Registration and payment is required prior to joining class.

I registered for a class and I can’t make it. What happens now?

In order to receive a refund you must provide at least 3 hours notice. After your reservation is cancelled, the class fee with be returned to your account. If you are on a class pass, the class will be added back into your account. If 3 hours notice is not provided, you will be charged. Please cancel your reservation through your Punchpass account.

What is your privacy policy?

At The Reset we value your privacy. We will not sell any of your information to third parties nor will we send you emails unrelated to The Reset.

This site is hosted by Squarespace. Click here to read their privacy statement.

Our member/client site is hosted and run by Punchpass. Click here to read their privacy statement.

Our e-commerce system is hosted and run by Stripe. Click here to read their privacy statement.